Shipping & Return

Return Policy

Last Updated: 01/10/2022

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfired with your purchase for any reason, you may return it to us for a full reffund, store credit, or an exchange. Please see below for more information regarding our return policy.

Returns

All returns must be postmarked within 30 days of the purchase date. All returned items must be in new and unused conditions, with all original tags and labels attached.

Return process

To return an item, please contact us first with your order number to see if your purchase is eligible for return.

Once approved, place the item securely in its original packaging, and mail your return to the following address:

Grimpop

Attn: Returns department

1680 Executive Dr. S Suite 400 Duluth, GA 30096

Refunds

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 4 days from the receipt of your item to process your return.

Exceptions

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Questions

If you have any questions concerning our return policy, please contact us at:

info@hanopop.com